Terms & Condition

1. SCOPE OF APPLICATION
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in their commercial or independent professional activity.

2. CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES
The purchase contract is concluded with NOOTROWORKS^® – Tomasz PIECHOTA.

By placing the products in the online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation by email.

3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The language (s) available for the conclusion of the contract: German, English

We save the contract text and send you the order details and our terms and conditions in text form. You can see the contract text in our customer login.

4. TERMS OF DELIVERY
In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.

We only deliver through shipment services. Unfortunately, self-collection of the product is not possible.

We do not deliver to packing stations.

5. PAYMENT
The following payment methods are generally available in our shop:

• PayPal
  In the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterward. You’ll get more information during the ordering process.
• Amazon Pay
  During the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. In order to process the order process via Amazon and to be able to pay the invoice amount, you must be registered there or first register and legitimize with your access data. There you can choose the delivery address and payment method saved by Amazon, confirm the use of your data by Amazon and the payment instruction to us. You will then be redirected to our online shop, where you can complete the ordering process. Immediately after ordering, we ask Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You’ll get more information during the ordering process.

6. RESERVATION OF TITLE
The goods remain our property until full payment.

7. WARRANTIES AND GUARANTEES
Unless otherwise expressly agreed below, the statutory right to liability for defects applies.
For used goods, the following applies: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health
• in the event of willful or grossly negligent breach of duty as well as malice
• in the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and compliance with which the contractual partner may regularly rely (cardinal obligations)
• as part of a guarantee promise, if agreed or
• as far as the scope of the Product Liability Act is open.
  Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.

Customer service: You can contact our customer service for questions, complaints and complaints on weekdays from 9:00 AM to 4:00 PM under the telephone number: +49 351 / 42 88 08 77 as well as by e-mail at: info@nootroworks.com

8. LIABILITY
We are always unrestrictedly liable for claims due to damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health
• in the event of willful or grossly negligent breach of duty
• for guarantee promises, if agreed, or
• as far as the scope of the Product Liability Act is open. In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely, (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which can typically be expected.
  Otherwise claims for damages are excluded.

9. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/].
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

10. YOUTH PROTECTION
If your order includes goods, the sale of which is subject to age restrictions, we use a reliable process that includes a personal identity and Age check ensures that the customer has reached the required minimum age. The deliverer only hands over the goods after the age check and only to the customer personally.